FAQS
GET IN TOUCH WITH US
WHAT IS YOUR CONTACT NUMBER
+31 64558817
WHERE ARE YOU LOCATED
Haagweg 33D,
2681 SF Monster,
Netherlands
WHAT ARE YOUR OPENING TIMES
Mondays - Fridays 9am to 6pm
Saturday & Sunday 12pm to 5pm
ORDERING
HOW MUCH NOTICE DO YOU NEED FOR AN ORDER?
We recommend placing your order with a notice of 1 to 5 days. For your convenience, utilize our inbuilt calendar to select available dates and plan your celebration with ease!
DO YOU ACCOMMODATE INDIVIDUALS WITH SPECIFIC DIETARY NEEDS?
Unfortunately, we do not cater to specific dietary requirements or allergies. Our cakes may contain gluten, milk, eggs, and other allergens. If you have any concerns, please feel free to reach out for more information.
HOW DO I STORE THE CAKE ONCE I RECEIVE IT?
For optimal freshness, store the cake in the refrigerator and take it out 1 to 2 hours before consumption. This ensures the perfect texture and flavor when you're ready to enjoy your delicious treat.
WHAT IS YOUR CANCELLATION POLICY, AND WHEN CAN I RECEIVE A FULL REFUND?
We understand plans may change. For a full refund, please notify us at least 14 days before the scheduled delivery/pickup date. Unfortunately, cancellations less than 14days period are non-refundable. Thank you for your understanding.
WHAT IS THE SHELF LIFE OF YOUR CAKES?
The cakes have a shelf life of 6 days and must be refrigerated for optimal freshness.
DELIVERY & COLLECTIONS
WHAT IS THE ADDRESS FOR PICKUP
Our Address is Haagweg 33D, 2681 SF Monster, Netherlands
WHAT TIME CAN I PICKUP MY ORDER
Monday: NO PICK UPS
Tuesdays - Fridays: 3PM -8PM
Sat. & Sundays: 12PM - 6PM
DO YOU OFFER DELIVERY
YES!
We deliver to all parts of Den Haag and Westland for your convenience. Enjoy our delicious treats delivered straight to your doorstep throughout the entire Den Haag and Westland area.
We also offer shippable cake options to all parts of Netherlands. clickΒ here
HOW MUCH DOES DELIVERY COST
Delivery to all parts of Den Haag and in Westland β¬5-10 depending on the address
WHAT TIME WILL MY ORDER BE DELIVERED
Tuesdays to Friday 3pm to 6pm
Saturday & Sunday 12pm to 3pm
Our driver will call you with the details on the delivery day.
Delivery window is between the specified time above, a specific time can not be chosen.
DELIVERY & COLLECTIONS
WHAT SIZES ARE YOUR CAKES?
SINGLE TIER CAKEβ¨
Available in 5", 6" and 8" in diameter, approx. ........ High.β¨This excludes Vintage cakes, small celebration cakes, and cake cupcake sets.β¨β¨
2 TIER CAKESβ¨
Consists of 8" base cake and a 6" Cake on top, Approximately ......... High